Terms of Use

When the Customer uses the Site, in particular when making a reservation, Vector Health Compliance. and Vector Health Compliance group entities process personal data as described in the “Personal Data Protection Charter”.
Thus, the information collected as part of the Customer’s reservation is intended for Vector Health Compliance, its entities, its partners, its service providers (in particular online payment service providers) and the Establishments for the purpose of executing the reservation or taking pre-contractual measures. Once the guarantees provided for by the applicable regulations have been put in place, the Customer’s data may be transferred from Europe to countries that do not ensure, from the European Union’s point of view, an equivalent level of data protection.
In particular, in order to secure payment transactions, Vector Health Compliance group entities process personal data to determine the level of fraud risk associated with each transaction. On this occasion, Vector Health Compliance and the Establishments may use the Vector Health Compliance group risk prevention service provider to refine their analysis. Depending on the results of the investigations carried out, Vector Health Compliance group may take security measures, in particular requesting the Customer to use a different reservation channel or an alternative payment method. These measures will have the effect of suspending the execution of the reservation or, if the result of the analysis does not guarantee the safety of the order, of canceling it. Fraudulent use of a means of payment leading to payment default may result in the Customer being entered in the Vector Health Compliance group incident file, which may lead Vector Health Compliance group to block future payments or carry out additional checks.
The Customer may at any time exercise his rights under the regulations on the protection of personal data. All the information required for this purpose is set out in the “Personal Data Protection Charter”.