HCP Engage: A Square Peg in a Round Hole – What’s the Problem
20 November 2025 ~ 11:00 AM – 12:00 PM EST (Eastern Standard Time)
Kays Sawaged
Healthcare Compliance Lead
Meta
Maria Villanueva
BioTissue
Dawn DiPierro
Insmed Incorporated
Details
Managing HCP engagements today often means managing chaos.
Without a unified system, companies juggle a complex network of vendors, tools, and data flows — FMV calculators, sanction screening platforms, invoicing tools, contracting portals, trackers, CRMs, and internal spreadsheets, each operating in isolation.
What happens next? Data mismatches, manual reconciliations, delayed approvals, false positives in screenings, and compliance teams stuck stitching it all together. The more vendors, the higher the integration risk.
In this session, we’ll unpack what this looks like in real life: how disjointed processes create compliance blind spots, how companies have tried (and failed) to make it work, and what we’ve learned from those experiences. We’ll explore practical ways to bring consistency across systems, teams, and vendors — and what it actually takes to make HCP engagement technology work together instead of working against you.
Speakers
Kays Sawaged
Meta
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Kays Sawaged is the Founder of a Compliance Consulting Group and a seasoned compliance and risk management leader with over 15 years of experience in the Pharmaceutical, MedTech, and Biotech industries. His career spans global organizations and high-growth companies, including Novartis, Meta, Sanofi, and Daiichi Sankyo.Kays has a proven track record of developing strategic compliance frameworks, driving operational efficiencies, and aligning compliance initiatives with business objectives. With deep expertise in building and optimizing healthcare compliance programs, he has guided organizations through complex regulatory landscapes with a pragmatic, business-focused approach that ensures sustainable compliance while fostering innovation and growth.
Kays Sawaged
Meta
Read more
Kays Sawaged is the Founder of a Compliance Consulting Group and a seasoned compliance and risk management leader with over 15 years of experience in the Pharmaceutical, MedTech, and Biotech industries. His career spans global organizations and high-growth companies, including Novartis, Meta, Sanofi, and Daiichi Sankyo.Kays has a proven track record of developing strategic compliance frameworks, driving operational efficiencies, and aligning compliance initiatives with business objectives. With deep expertise in building and optimizing healthcare compliance programs, he has guided organizations through complex regulatory landscapes with a pragmatic, business-focused approach that ensures sustainable compliance while fostering innovation and growth.
Kays Sawaged
Meta
Read more
Kays Sawaged is the Founder of a Compliance Consulting Group and a seasoned compliance and risk management leader with over 15 years of experience in the Pharmaceutical, MedTech, and Biotech industries. His career spans global organizations and high-growth companies, including Novartis, Meta, Sanofi, and Daiichi Sankyo.Kays has a proven track record of developing strategic compliance frameworks, driving operational efficiencies, and aligning compliance initiatives with business objectives. With deep expertise in building and optimizing healthcare compliance programs, he has guided organizations through complex regulatory landscapes with a pragmatic, business-focused approach that ensures sustainable compliance while fostering innovation and growth.
Kays Sawaged
Meta
Read more
Kays Sawaged is the Founder of a Compliance Consulting Group and a seasoned compliance and risk management leader with over 15 years of experience in the Pharmaceutical, MedTech, and Biotech industries. His career spans global organizations and high-growth companies, including Novartis, Meta, Sanofi, and Daiichi Sankyo.Kays has a proven track record of developing strategic compliance frameworks, driving operational efficiencies, and aligning compliance initiatives with business objectives. With deep expertise in building and optimizing healthcare compliance programs, he has guided organizations through complex regulatory landscapes with a pragmatic, business-focused approach that ensures sustainable compliance while fostering innovation and growth.